L’indennizzo verrà accreditato sulla carta utilizzata per l’acquisto del biglietto. Sara pari al 25% per i ritardi tra 60 e 119 minuti; del 50% oltre le due ore. Non è dovuto se l’importo è inferiore ai 4 euro.
This article announces that, starting January 1st, Trenitalia will automatically refund customers for train delays. The refund amount depends on the ticket type and delay length. It's 25% for delays over an hour but less than two hours, and 50% for delays exceeding 119 minutes. Refunds are not provided if the amount is less than 4 euros. To receive the instant refund, customers must provide their email address through a link in the message or email they receive in case of delays, cancellations, strikes, or trip cancellations.
